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Spend less time answering email support questions by presenting your clients and employees with a dynamic solution to commonly asked questions

Product plans and pricing
Product Features

Below is a list of all current features for kbmanager. Please do check back often as we're always enhancing kbmanager to some degree..

Easy Installation
Installation has never been easier, simply upload kbmanager and direct your browser to the installation folder.
Powerful Secure admin Panel
kbmanager is build on a rock solid administration platform allowing you to manage all aspects with ease.
Advanced Tag Cloud Search
When adding articles, you can also add tags. The tags are then used to populate the tag cloud system.
Mail Templates
E-mail Templates from auto-responders to notifications can be customized exactly the way you want.
Accounts & Settings
All users and administrator are able to manage all aspects of kbmanager from account details to system settings.
Print Articles
All articles are in a printer friendly format, allowing your users the option to print articles for future referencing.
Bookmark Articles
Each article allows the end user the option to bookmark any article in popular bookmarking sites.
Subscribe to Articles
Article subscriptions allow the end user to be notified whether a new article has been added or modified.
Article Attachments
Allow staff to attach files to articles, at the same time allowing the registered users the option to download.
Statistics
View statistics based on user activities across the system. kbmanager offers you in-depth statistics on user activity.
Related Articles
If there's similar articles that contain the same tags, these articles will be listed automatically to the end user.
Comments & Ratings
Each article allows the users the option to comment on any given article and to also rate how helpful the article was.
Template System
Adding your own css templates have never been easier, simply upload, edit and deactivate via the admin area.
System Backups
The back-up feature takes the complexity out of importing / exporting database backups via the admin area.
Error Reporting
Detailed error reporting is fully integrated in to kbmanager, making it even easier isolating internal errors .
RSS Feeds
Articles in kbmanager are also available via an RSS Feed, allowing members to view your latest articles.